Support Analyst

Amgen · Hyderabad, IND · Posted 26d ago · 2+ yrs · Enterprise · Direct ATS

Job description

The macOS Support Analyst is responsible for providing advanced technical support for macOS endpoints, handling escalations from Level 1 and Level 2 support teams, packaging and deploying applications, maintaining and troubleshooting policies, and partnering with engineering and other technology teams on new configurations, standards, and endpoint management improvements. This role requires strong

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