Support Analyst I

GHX · Hyderabad, Telangana, India · Posted 30d ago · Junior (0–2y) · Enterprise · Direct ATS

Job description

General Summary CSA I Provides first-line support within the Customer Support Center, assisting GHX's important customers with inquiries and basic system usage. Develops foundational knowledge of the GHX B2B exchange, support resources, and tools, utilizing guidelines to ensure efficient and quality support. Handles diverse issues requiring logical diagnostic skills and a developing understanding

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